Refund and Returns Policy

Effective Date: 01-June-2026

At Lisbon Institute of Languages, we are committed to providing quality educational services and access to learning resources.

Payment Method

All payments are processed securely through SSLCommerz, our authorized payment gateway partner.

As stated in this Refund Policy, all successful payments made through SSLCommerz for course registrations, tuition fees, educational services, and learning materials are final and non-refundable.

No Refund Policy

All payments made for:

  • Course registrations
  • Tuition fees
  • Online courses
  • Training programs
  • Educational materials
  • Workshops and seminars
  • Book

are final and non-refundable.

Once payment has been completed and access to course materials, classes, or educational services has been provided, no refunds, cancellations, or partial reimbursements will be issued.

Exceptional Circumstances

In exceptional situations, Lisbon Institute of Languages may review requests at its sole discretion; however, approval is not guaranteed.

Contact

For questions regarding payments and registrations:

Lisbon Institute of Languages
Email: info@lisboninstitute.com
Website: Lisbon Institute of Languages